Problems using Novi
- Firmware upgrade was unsuccessful or is taking longer than expected
- Novi Cam is not taking a photo
- I’m getting false positive smoke events
- Novi Cam isn't detecting Smoke
- System is offline, won’t come online, or app won’t respond to anything that I do.
- Push notifications aren't working
- Novi Hub is slow to arm
- My Novi Cam is showing up offline
- My batteries are heating up in my Novi Cam
- My system continues to report online and then offline every 2-5 minutes.
- Novi Cam is not detecting motion
- When Novi Cam takes a photo, it fails to display in the app
- The photo is blurry
- My photos are always dark