I'm unable to login to my account

If you have forgotten your password, use the "Forgot Password" link which will send you an email with instructions on how to reset your password.


If you have forgotten your email associated with the account, please contact Novi Security at


Alternatively, you can create a new account and sync your system to that new account. If you're Relay Station was already registered to the previous account, you can reset it by following the steps found in "How to Unregister Relay" under General Usage > Using the Relay.

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