Sensor isn't detecting Smoke

  1. Open the Novi App, navigate to the Relay Station Settings, and ensure the Smoke Detection is enabled on (it should be green). Update Settings if needed.
  2. Ensure the Sensor is located in close proximity to the area that is detecting smoke.
  3. The Smoke Sensor has built-in false alarm prevention by confirming that it is sampling real smoke particles for a period of about 20 seconds. If the smoke entering the Sensor is only faint or momentary, it will likely not detect smoke.

IMPORTANT NOTE: The Sensor is not a certified life-saving device and should not replace existing smoke detectors.

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