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Push Notifications aren't working

Push notifications should arrive if the Sensor detects motion or smoke while armed. If push notifications aren't working for you, please check the following:

  1. Make sure you have downloaded the latest App available on either Google Play or the App Store.
  2. Log back into the mobile app.
  3. If push notifications aren't working, logout and then log back in one more time on the mobile app.

 

If the issue persists, please contact support@novisecurity.com.

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