Novi Cam isn't detecting Smoke

1. Ensure that you purchased the Security + Smoke Novi Cam and not the Security Only Novi Cam.
2. Open the Novi App, navigate to the Hub Settings, and ensure the Smoke Detection is enabled on (it should be green). Update Settings if needed.
3. Ensure the Novi Cam is located in close proximity to the area that you want it to detect.
4. The smoke sensor has built-in false alarm prevention by confirming that it is sampling real smoke particles for a period of about 20 seconds. If the smoke entering the Novi Cam is only faint or momentary, it will likely not detect smoke.

IMPORTANT NOTE: The Novi Cam is not a certified life-saving device and should not replace existing smoke detectors.