Push notifications aren't working
- Make sure you have downloaded the latest App available on either Google Play or the App Store. If not, then update the app.
- Ensure that notifications are turned on in app settings.
- If that doesn’t fix the issue, uninstall and then reinstall the Novi app
- When you log in the first time after the app has been downloaded, you should be given an option to allow notifications.
- If push notifications still aren't working, you should logout and then log back in.
- If still not working, then contact Tech Support.